Privacy Policy

Extragreen Holidays Group Management Pty Ltd (ABN 53 658 793 367) operates the Extragreen website and app. This policy explains how login verification SMS uses your mobile number.

When you enter your mobile number on the Extragreen website or app and click "Send verification code", you ask us to send one one-time passcode by SMS to that number.

These messages are used only to log in or to confirm the mobile number on your account. We do not send marketing SMS.

We send one message each time you request a code. Message and data rates may apply. The number of messages depends on how many times you request a code.

Mobile numbers in mainland China (+86) are sent through Alibaba Cloud. Mobile numbers in other countries and regions are sent through Amazon Web Services. Those service providers process the mobile number and the message content in order to deliver the SMS.

To stop these messages, stop requesting a verification code, or email [email protected]. Where your carrier supports keywords, reply STOP to unsubscribe and reply HELP for help.

Verification codes are kept only for a short time. Account and order records are kept for as long as tax, accounting, and dispute handling require.

You may email [email protected] to request access to or correction of your personal information.